At Coco Active Nutrition (“we,” “our,” or “the company”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, tools, applications, services, quizzes, meal scanning features, recipe generation features, subscriptions, and customer support.
By using Coco Active Nutrition, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Account and Registration Information
- Name
- Email address
- Contact information
- Login or account-related information
2. Purchase and Order Information
- Products purchased
- Order history
- Payment status
- Total amount spent
- Shipping and delivery information
- Billing and shipping address
Payments are processed through secure third-party payment providers such as Stripe. We do not store your full credit card information on our servers.
3. Subscription and Membership Information
- Your membership plan
- Free trial status
- Subscription status
- Membership benefits
- Usage limits or available features
4. Nutrition, Fitness, and Personalization Data
When you use our nutrition, fitness, meal scan, recipe, quiz, or AI advisor features, we may collect information such as:
- Health and fitness goals, such as weight loss, muscle gain, maintenance, or healthier eating
- Dietary preferences
- Food restrictions or foods you prefer to avoid
- Allergens you choose to provide
- Activity level
- Estimated calorie and macronutrient targets
- Meal history
- Generated recipes
- Quiz answers
- AI-generated recommendations
This information is used to personalize your experience and improve the quality of recommendations. Coco Active Nutrition does not provide medical diagnosis, medical treatment, or professional healthcare advice.
5. Meal Images and Uploaded Content
If you use our Meal Scan, Label Scan, Supplement Scan, image upload, or camera-based features, we may collect and process:
- Images you upload or capture
- Estimated ingredients detected from images
- Estimated calories, protein, carbohydrates, fats, fiber, vitamins, minerals, and other nutritional information
- Analysis results generated by AI or third-party nutrition data providers
Meal Scan results are estimates only and may not be perfectly accurate. They should be used for general informational and educational purposes, not as medical or clinical advice.
6. Lead, Quiz, and Funnel Information
When you interact with our quizzes, landing pages, recipe tools, lead magnets, forms, or promotional pages, we may collect:
- Email address
- Quiz answers
- Selected goals or preferences
- UTM parameters and campaign source
- Interaction data with the funnel or result page
7. Behavioral, Analytics, and Tracking Data
We may collect information about how you use our website and tools, including:
- Pages visited
- Buttons clicked
- Time spent on pages
- Meal scans started or completed
- Quiz progress
- Recipe generation activity
- Cart and checkout activity
- Device, browser, and general usage information
- Cookies, pixels, UTM parameters, and similar technologies
This helps us improve the user experience, understand what features are useful, prevent abuse, and improve marketing performance.
How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To process orders, payments, subscriptions, and deliveries
- To provide Meal Scan, recipe generation, AI advisors, quizzes, and personalized recommendations
- To personalize your nutrition, supplement, and fitness experience
- To generate educational content, meal insights, recipes, plans, or recommendations
- To provide customer support
- To send transactional emails, such as receipts, account updates, order updates, and service notifications
- To send marketing emails, promotions, educational content, and product updates, when permitted
- To improve our website, tools, services, and user experience
- To detect fraud, prevent abuse, and protect our platform
- To comply with legal obligations
Artificial Intelligence and Automated Features
Coco Active Nutrition uses artificial intelligence and automation to provide features such as meal analysis, recipe generation, nutrition insights, supplement guidance, fitness suggestions, quiz results, and personalized recommendations.
Some information you provide may be processed by AI service providers in order to generate responses or analysis. AI-generated results may be inaccurate, incomplete, or based on estimations. You should review important decisions carefully and consult a qualified professional when necessary, especially for medical, dietary, or health-related concerns.
Third-Party Service Providers
We may share limited information with trusted third-party providers that help us operate our business and deliver our services. These may include:
- Payment processors, such as Stripe
- Email providers, such as SendGrid
- AI service providers, such as OpenAI or similar providers
- Nutrition data providers, such as FatSecret, FoodData Central, or similar services
- Hosting and infrastructure providers, such as Heroku, AWS, CDN providers, or database providers
- Analytics, advertising, and tracking tools, when used
- Shipping and logistics providers, when physical products are purchased
These providers are only given the information necessary to perform their services and are expected to handle your information securely and confidentially.
Marketing Communications
If you provide your email address, subscribe to our services, complete a quiz, download a lead magnet, use a free tool, or make a purchase, we may send you emails related to Coco Active Nutrition.
These emails may include:
- Educational content
- Nutrition, fitness, or supplement tips
- Recipe ideas
- Product updates
- Promotions and discounts
- Membership information
- Cart or checkout reminders
- Post-purchase follow-ups
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting us.
Cookies and Similar Technologies
We use cookies, pixels, local storage, UTM tracking, and similar technologies to improve the website experience, remember preferences, analyze traffic, measure marketing performance, and understand how users interact with our tools.
You can configure your browser to reject cookies or notify you when cookies are being used. However, some features of the site may not work properly if cookies are disabled.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:
- With service providers necessary to operate our website and services
- With payment processors to complete transactions
- With email providers to send communications
- With AI and nutrition data providers to generate analysis or recommendations
- With shipping providers to deliver physical products
- When required by law, regulation, subpoena, or legal process
- To protect our rights, users, business, platform, or prevent fraud and abuse
- With your consent
Data Retention
We keep your information only as long as necessary to provide our services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and improve our platform.
Certain information, such as order history, payment records, or legally required business records, may need to be retained even if you request deletion of your account.
Meal scans, uploaded images, quiz answers, generated recipes, and personalization data may be retained to improve your experience, show your history, generate insights, and support future recommendations, unless deletion is requested where applicable.
Data Security
We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service, database, or transmission method is completely secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your account or personal information
- Opt out of promotional communications
- Request information about how your data is used
- Limit certain types of data processing where applicable
To exercise these rights, please contact us using the contact information listed below.
Children’s Privacy
Coco Active Nutrition is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
Health and Nutrition Disclaimer
The information provided by Coco Active Nutrition, including AI advisors, meal scans, recipes, supplement information, fitness suggestions, and nutrition recommendations, is for informational and educational purposes only.
Our services are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making significant changes to your diet, supplement routine, exercise program, or health plan.
Third-Party Trademarks
All product names, logos, trademarks, and brands are the property of their respective owners. Coco Active Nutrition is not affiliated with, endorsed by, or sponsored by these companies unless clearly stated.
Brand names and logos may be used for identification, product description, comparison, or resale purposes only.
External Links
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we may update the date of the policy, post a notice on our website, or notify you by email when appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, you can contact us at:
- Email: support@cocoactivenutrition.com
- Contact page: https://www.cocoactivenutrition.com/support/
- Address: 382 NE 191st St #859982, Miami, Florida 33179-3899, US